From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you'll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.
At Johnson Insurance, we'll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts – the best the industry has to offer. You'll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can: shape the future of insurance, win as a team, and grow with us.
About the role
We are looking for a highly motivated individual to assume an administrative support role, including verbal and written correspondence with our clients, and providing exceptional client service.
The successful candidates will be able to work a flexible shift schedule of days, evenings and/or weekends from one of our flexible office locations in St. John's or North York or Dieppe.
What you'll do here:
Working in a fast-paced computerized environment, you will be responsible for servicing our clients by:
- Updating client profiles
- Follow-ups for existing abeyances
- Sending E-mail reminders to client
- Outbound calls to collect missing information
- Provide administrative support to other areas of the business when needed
- Accepting payments and processing changes in payment methods following standard accounting principles
Qualifications
What you bring to the table:
The ideal candidate enjoys interacting with clients and team members and is able to establish a rapport on the phone or via email and has a passion for delivering exceptional client service:
- Bilingual in English and French is an asset
- Excellent communication skills
- Advanced knowledge of clerical and administrative requirements with 1-3 years' experience
- Advanced computer skills (MS Office and Outlook)
- You have a high attention to detail
- You are extremely organized and task oriented
- Team player and contributor
- Ability to work in a fast-paced changing environment
Here are a few reasons why others have joined our team:
- An award-winning, inspiring workplace that supports its people and recognizes great work
- Stimulating, challenging projects and development opportunities to help you grow your skills and career
- A comprehensive financial rewards program that recognizes your success
- An extensive, flexible benefits package
- An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
- A $350 annual wellness account that promotes an active lifestyle
Flexible Work Arrangements
We're proud to support a flexible hybrid approach which gives everyone the best of both worlds. While there are no minimum or maximum time requirements, each team's need for in-person connections will be different and there will be times you'll join your colleagues at the office.
Closing Statement
We are an Equal Opportunity Employer
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.
Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.
This posting closes on June 3, 2022 at 11:59PM.
Referral Bonus
This role is eligible for employee referral bonus. #myReferrals1000