Serco North America Jobs ⤞ Terminal Controller - Goose Bay, NL at Serco North America - Apr 2022

Position Description:

Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading! As a member of Serco's dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.

As the Royal Canadian Air Forces' prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND's "no fail" mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the Canadian Armed Forces, Allies and NORAD. 5 Wing Goose Bay provides effective training facilities, adaptable infrastructures, and a unique, austere, and challenging training location. Currently, Serco Canada has over 1,200 employees across four provinces, including a strong and growing Indigenous workforce.

You will be part of a team that works closely with the military customer and other Serco teams to deliver quality and efficient services to DND. The Serco team has been recognized as one of Atlantic Canada's Top Employers for 4 years in a row and received the prestigious Atlantic Canadian Aerospace and Defence Association. Industry Excellence Recognition Award for Gender and Diversity Excellence.


Purpose of the Job:

  • Responsible to the Lead Terminal Controller for the overall control of IFR traffic within the terminal control area by applying the rules and procedures defined in NAV CANADA MATS and other publications listed in B-GA-164-000 / AA-001
  • Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to Code of Conduct and Ethics, Serco Management System, PDR's, etc.
Primary Duties and Responsibilities:
  • Shall assist in training of Air Traffic Control personnel.
  • May be required to assume the duties of Lead Terminal Controller as applicable.
  • Ensure all assigned deliverables and other reports are completed accurately and on time.
  • Visibly demonstrate Serco Values and work practices while completing duties.
  • Other related duties relevant to this position as may be required.

Other:

  • Performs other tasks as assigned.
  • When required, cross train peer(s) to complete relevant tasks (e.g. vacation coverage, perform Acting duties, etc.)

**This position is located in Goose Bay and it is not a Fly In-Fly Out position**
Qualifications:

Requirements:

  • Must possess a valid Canadian Forces, or Transport Canada/Nav Canada, or ICAO equivalent Air Traffic Control License.
  • A previous Terminal/Arrival endorsement is required.
  • Must be able to pass and maintain a Transport Canada Class II aviation medical.
  • Must have or be able to obtain a Transport Canada Radio Operators certificate.
  • Experience in controlling military fighter jets and/or working in a complex terminal/arrival sector would be an asset.
  • Possession of a valid Class 5 NL Driver's license.
  • Ability to obtain and maintain Secret Level II security clearance is required.

Competencies:

  • Effective communication skills and ability to work cross functionally within the organization.
  • Excellent collaborative and organizational skills.
  • Strong degree of integrity and judgment.
  • Willing to take ownership for the outcomes of tasks within scope of responsibility.
  • Strong planning, coordination, execution and analytical skills.
  • Proven ability to meet deadlines and changing priorities.
  • Employees who have to drive a company vehicle must also provide a copy of their Driver Abstract.

Serco Canada Inc. an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values, Serco Canada is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Serco Canada will provide accommodation for applicants in all aspects of the hiring process. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements

Company Overview:Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco.
If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).
Company:Serco North AmericaLocation:Goose Bay NL CAJob Types:Full TimePost Date:April 29, 2022Valid Through:May 29, 2022